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Employment Opportunities Near Charlotte, NC

Join Our Team at HydroHelp911

At HydroHelp911, we not only protect and repair homes – but we also build careers. With a legacy spanning over ten years, our foundation, basement, and crawl space company has cemented its reputation on the strength of our dedication and excellent service.

We are committed to fostering a workplace where employees feel valued and empowered. Our culture thrives on hard work, innovation, and the collective effort of a team that’s passionate about what they do.

Currently, we’re looking to expand our family and are on the lookout for like-minded individuals to fill vital roles in sales and production. This could be your chance to be a part of a company that not only offers a competitive salary but believes in the growth and development of its people.

Current Open Positions in Sales and Production Departments

Outside Sales Representative

Full job description

We’re looking for a SUPERSTAR to join our team! Don’t even call or message unless you are an overachieving closer and can prove it.

This is in the foundation repair industry, but we hire star performers, not backgrounds. Young or old- if you have the stuff we’ll know.This outside sales rep position is responsible for all things associated with sales. This position will be responsible for bringing in work for the company both through company provided leads and from leads found through other methods obtained by you. All employees of HydroHelp911 are expected to do what is in the best interest of the company to provide a professional experience for our customers.

Job Description

  • Sales Rep will be responsible for estimating 5-10 jobs per week
  • Estimating jobs will include performing a thorough crawl space, basement, or foundation inspection
  • Inspection to include crawling/walking around crawl spaces, basements, and foundations while taking pictures, diagnosing where and why water intrusion is occurring, why mold is growing, why structural damage is occurring, etc.
  • Multiple follow ups with homeowners during the sales process will be required

Expectations

  • Provide our customers with a positive experience in a professional manner
  • Available for contact Monday-Saturday
  • This is a 40+ hour per week job
  • Sales rep should become proficient in company technology
  • Sales rep will be required to follow up with customers multiple times throughout the sales process.
  • Sales rep will be expected to answer any questions foreman/crew has
  • Sales rep will be expected to close at minimum 30% of leads.

Customer Satisfaction

  • Serve as the client’s point of contact for any questions or issues that the customer may have in regards to the estimate/quote
  • Follow up with clients to ensure they received and understand the estimate
  • Address client concerns in a timely and complete manner

Qualifications

  • Be able to crawl throughout a crawl space
  • Cannot be claustrophobic
  • Must be proficient in basic technology

Requirements

  • Excellent customer service and organization skills
  • Excellent communication skills
  • Must have a critical thinking and problem solving mindset
  • Highly Motivated

This position does NOT require prior foundation experience but does required in-home sales experience. Candidate(s) will be required to work in confined places such as crawl spaces. Candidate(s) should be likable and able to create strong relationships with our customers and maintain this throughout their customer experience with HydroHelp911.

HydroHelp911 will provide the right candidate with a fully wrapped company vehicle, fuel card and company I-Pad and all other necessary tools that would be needed.

Job Type: Full-time

Pay: $130,000.00 $190,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Company car
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Paid training
  • Professional development assistance
  • Referral program
  • Vision insurance

Compensation package:

  • Bonus opportunities
  • Commission pay

Schedule:

  • Monday to Friday
  • Weekends as needed

Application Question(s):

  • What makes you a superstar for in-home sales?

License/Certification:

  • Driver’s License (Required)

Work Location: On the road

Full job description

We’re looking for a SUPERSTAR to join our team! Don’t even call or message unless you are an overachiever and can prove it.

This is in the foundation repair industry, but we hire star performers, not backgrounds. Young or old- if you have the stuff we’ll know.

The right individual(s) should have the following:

  • Leadership skills (able to lead from the front)
  • Hard working
  • Integrity
  • Honest
  • Pride
  • Able to work as a team to achieve the daily goals
  • Able to work un-supervised and by themselves at times
  • Can follow directions****

Work to include but not limited to:

  • Installing Dehumidifiers
  • Installing crawl space encapsulation systems
  • Digging interior/exterior French drains
  • Installing sump pumps
  • Installing crawl space moisture barriers
  • General crawl space clean up
  • basement drainage systems
  • Structural Repair
  • Digging out basements
  • Installing Helical Piers
  • Leveling floors
  • and more…

This position does NOT require prior foundation experience although construction experience is a plus. Candidate(s) will be required to work in confined places such as crawl spaces. Candidate(s) should have a valid driver’s license, reliable transportation, and able to follow directions and work unsupervised at times.

This will be full-time work paid weekly, (40+ hrs./week). Paid time off (PTO), 401K match, weekly bonuses, etc. This work is dirty and hard. Those who cannot show up on time and be dependable should not waste our time or yours. Candidates(s) will be required to wear PPE and respirators at times.

Job Type: Full-time

Pay: $18.00 – $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Paid time off
  • Referral program

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekends as needed

Work Location: In person

Full job description

The Service Technician position is responsible for overseeing the maintenance of prior projects, equipment, customer satisfaction, continuous improvement, and ensuring the company achieves its projected goals. The service tech should set high standards of customer service and lead by example. The service tech will exhibit the highest level of professionalism to make sure customers are satisfied with the services provided by the company. 

Business Development Responsibilities  

  • Build client relationships in order to offer additional services and to receive referrals
  • Provide accurate measurements/quantities in a timely manner when requested by potential clients for upsell opportunities
  • Post educational and informational information from job sites to the company’s google business profile page

 

Day-to-Day Operations

  • Must be a self starter and self sufficient
  • Manage calendar effectively and arrive to all meetings and appointments on time
  • Ensure that daily, weekly, and monthly schedules, goals and objectives are met.  Address issues as needed.
  • Critical thinking and problem solving
  • Send weekly reports to Project Manager
  • Perform quality control checks
  • Oversee and complete annual maintenances
  • Oversee inventory and warehouse cleanliness
  • Organize, prepare, and stage materials for crews
  • Follow all sales processes and procedures as well as attend sales training
  • Weekly reporting of KPI’s to leadership 

 

Quality Control

  • Display a high level of problem solving and critical thinking skills 
  • Continue to reinforce high standards of workmanship and quality of work.
  • Maintain required documentation and see that it is posted in the correct location

 

Customer Satisfaction

  • Serve as the client’s point of contact for any questions or issues that the customer may have concerning their annual maintenance..
  • Address client concerns in a timely and complete manner

 

KPIs – This position is expected to grow and change with organizational needs. This candidate is expected  to understand the changing needs of the organization and be willing to accept new challenges and KPI’s. 

  • Performing 100% annual maintenance for assigned clients 
  • Contacting and registering existing clients for annual maintenance program
  • Revenue Generated 
  • GBP Weekly Postings

 

Pay: $22.00 per hour

Benefits:

  • Flexible Schedule
  • Company Ipad
  • Company Paid Fuel
  • Company Vehicle- for company use only
  • Company Too

Who We're Looking For:

  • Seasoned professionals eager to leverage their experience.
  • Enthusiastic beginners ready to learn and grow.
  • Individuals with a customer service-driven mindset.
  • Team players who are coachable and driven.

Application Process

Getting started with us is simple:

  1. Fill out the application form below.
  2. Indicate which position you’re interested in: Sales or Production.
  3. Submit your application and get ready to make a difference!

Why HydroHelp911?

Joining our team isn’t just about finding a job—it’s about building a career in a company that cares.

Here’s what we offer our team members:

  • Competitive Salary: Starting pay is between $23 to $26 per hour.
  • Health & Welfare Benefits: Health, dental, vision, and life insurance kick in after 90 days.
  • Planning for the Future: Take advantage of 401K matching and secure your financial future.
  • Career Advancement: Prove your mettle and you could climb the ranks to co-foreman, earning $34 to $36 per hour.
  • Leadership Opportunities: For outstanding individuals, foreman positions starting at $48 to $52 per hour are available, which could mean an annual salary of over $100,000.

Your Next Step Awaits

If you’re ready to take on a new challenge and want to be part of a progressive and supportive team, HydroHelp911 could be your next great opportunity.

Don’t wait—our openings are as unique as you are and they won’t last forever. Apply today and discover how you can help us continue to provide unparalleled service while securing a rewarding path for yourself.

Work with us!

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    We can’t wait to welcome you aboard and see what you’ll accomplish with HydroHelp911!